Privacy Policy

Privacy Policy – Central Offer

Last updated: [insert today’s date]

At Central Offer (operated by Dorset Treeworx Ltd, Company Number 07063651), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Who We Are

  • Data Controller: Dorset Treeworx Ltd

  • Trading Name: Central Offer

  • Registered Address: 215 Wakeham, Portland, DT5 1HS, United Kingdom

  • Email: suporte@centraloffersuk.com

  • Phone: +44 7816 584020

We are the controller responsible for your personal data in accordance with the UK GDPR.

2. Information We Collect

When you visit our site or make a purchase, we may collect the following:

  • Personal Identification Data: name, email address, billing/shipping address, phone number.

  • Payment Data: payment method details (processed securely by Shopify Payments – we do not store full card details).

  • Order Information: products purchased, transaction history.

  • Technical Data: IP address, browser type, device information, cookies.

3. How We Use Your Information

We process your data to:

  • Fulfil and deliver your orders.

  • Communicate with you regarding your purchase or account.

  • Improve our website and services.

  • Detect and prevent fraud.

  • Comply with legal obligations.

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

  • Contract: to fulfil orders and provide services.

  • Legal obligation: to comply with tax, accounting, and regulatory requirements.

  • Legitimate interest: to prevent fraud and improve our services.

  • Consent: when you agree to optional cookies or marketing communications.

5. Sharing of Data

We may share your data with:

  • Shopify Inc. (our e-commerce platform).

  • Payment providers (Shopify Payments, banks).

  • Delivery partners (Royal Mail, DPD, Evri).

  • IT and hosting providers necessary to run our website.

All partners are required to handle your data in compliance with GDPR.

6. Data Retention

We retain your personal data only as long as necessary:

  • Order and transaction data: kept for 6 years to comply with tax laws.

  • Account information: kept until you request deletion.

  • Cookies: stored according to our [Cookie Policy].

7. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing in certain circumstances.

  • Request transfer of your data to another service (data portability).

  • Withdraw consent for optional data use (e.g., marketing).

To exercise your rights, contact us at suporte@centraloffersuk.com.

8. Security of Your Data

We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure. All transactions are processed using secure SSL encryption.

9. Cookies

We use cookies and similar technologies to enhance your browsing experience. For more details, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Central Offer (operated by Dorset Treeworx Ltd)
Company Number: 07063651
Registered Address: 215 Wakeham, Portland, DT5 1HS, United Kingdom
Email: suporte@centraloffersuk.com
Phone: +44 7816 584020

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.